I Shall Be In Your Debt
I need and want to thank you for your very fine work in my fireplace installation and more especially in the recent repairs to a damaged flue insert. After your repair I had unfounded worries about the fireplace, in that it works so exceedingly well that I was worried. After the sound of the fire in the chimney I am a bit nervous and will eventually relax. I was nervous but thankfully Chimney Saver Solutions sent to my home Garret McKivigan to inspect the new insert for the sole reason of removing my fears. That was a great kindness and I thank you deeply.
Excellent work!While I was happy that Chimney Saver Solutions came in at a lower estimate than other chimney companies, I was most pleased with their professionalism.They showed me before and after photos of the chimney work.They explained the chimney problems in an understandable way--they didn't try to unnecessarily alarm me or try to do unneeded repairs.I also appreciated that they worked diligently until the project was completed instead of making several trips.I can finally use the fireplace without worry!
pleased with the service
We have been a customer since 2013 and we have always been pleased with the service CSS provides.
They did a lot of work and had it done in less than 2 days.
The people were very friendly
The people were very friendly, explained all the details and did a great job on our porch project!
very honest and professional
Chimney Saver Solutions was very honest and professional.
The team there is professional and polite
The team there is professional and polite. I contacted CSS to have my bricks/chimney maintenance. They did a very good job in a reasonable time. However, I also wanted to have a gas insert installed in the fire place and theprocess to have it completed is unbelievable. The price is ridiculous and the city of Richmondalways want to get a fee for nothing. The team at CSS are good at what they do and provided excellent customerservice. Thanks.
Chimney Saver Solutions did a great job on our fireplace
Chimney Saver Solutions did a great job on our fireplace. They were knowledgeable, polite and thorough. After inspecting our chimney with a camera, they clearly explained the condition and the options available. They ended up solving our problem quickly and at a reasonable cost. I'd warmly recommend them to all other homeowners.
Good Customer Service
They also fit me in to the schedule. My cap comes off anytime it's windy and they always come out and put it back on as soon as they can. The office staff remembers your name is welcoming.
Good cleanup! The BEST…
99-year-old chimney, 130-year-old house, Byrd Park area. Inspector arrived same day as called. Reasonable estimate. Chimney rebuilt 12 feet up in attic through roof. Stainless steel liner and cap. Architecturally appropriate brickwork. Done in 5 days in the heat of summer; 3-story outside scaffold; a 3-man craftsman crew. No add-ons! Good cleanup! The BEST…